If for any
reason you are not satisfied with your order from StowMate Storage Organizers,
we will make it right with a refund, replacement or credit within 30 days of
your purchase.
Please
note that shipping and handling charges are NOT refundable, and we do not
accept C.O.D. packages.
To return
your StowMate purchase, download the StowMate Product Return Form and fill out
the information. Make sure you indicate whether you are requesting a refund,
replacement, or credit. For your protection, we suggest that you insure your
package as we are not liable for items lost in the return process. Mail the
completed form and product to:
StowMate Storage Organizers
16514 Forest Lake Drive
Tampa, Florida 33624-1205
NOTE 1: If
for some reason you cannot print the form, please include the following
information in a letter:
- Name
- Date
of purchase
- Shipping
address with Zip Code
- Telephone
Number (including area code)
- Credit
card information (if applicable)
- E-mail
address for return confirmation
- Reason
for return
- And,
how you would like us to handle your return:
ü Refund for cash orders
ü Issue credit for credit card orders
ü Replacement with the same item or exchange for a different product. Be sure to include your payment information if additional funds are due to StowMate®. Also include color choices.