If for any reason you are not satisfied with your order from StowMate Storage Organizers, we will make it right with a refund, replacement or credit within 30 days of your purchase.
Please note that shipping and handling charges are NOT refundable, and we do not accept C.O.D. packages.
To return your StowMate purchase, download the StowMate Product Return Form and fill out the information. Make sure you indicate whether you are requesting a refund, replacement, or credit. For your protection, we suggest that you insure your package as we are not liable for items lost in the return process. Mail the completed form and product to:
StowMate Storage Organizers
16514 Forest Lake Drive
Tampa, Florida 33624-1205
NOTE 1: If for some reason you cannot print the form, please include the following information in a letter:
- Date of purchase
- Shipping address with Zip Code
- Telephone Number (including area code)
- Credit card information (if applicable)
- E-mail address for return confirmation
- Reason for return
- And, how you would like us to handle your return:
ü Refund for cash orders
ü Issue credit for credit card orders
ü Replacement with the same item or exchange for a different product. Be sure to include your payment information if additional funds are due to StowMate®. Also include color choices.